1. Information we collect
- Information you provide: your name, email address, company, messages you send us, and details you add to your account such as fund names, wallet names and preferences.
- Verification information: where required by law or to enable payouts, identity details and supporting documents.
- Account activity: funds, accounts, wallets, payouts, Advisor conversations and settings, so we can provide the Services to you.
- Device and usage information: browser type, device information, IP address, pages viewed and interactions, collected automatically when you use the Services.
2. How we use information
- to create and operate your account and deliver the Services you request;
- to process payouts and carry out actions you instruct, including through the Advisor;
- to keep the Services secure, prevent fraud and comply with legal obligations;
- to respond to your enquiries and provide support;
- to improve and personalize the Services; and
- to send you service updates and, where permitted, marketing you can opt out of at any time.
3. How we share information
We do not sell your personal information. We share it only:
- with service providers who process it on our behalf under confidentiality and data-protection obligations;
- within the Ventureship family of companies, to provide single sign-on and related services;
- with capital and payout partners as needed to deliver the Services you use;
- when required by law, regulation, legal process or to protect rights, safety and property; and
- in connection with a merger, acquisition or sale of assets, subject to this policy.
4. Ventureship single sign-on
If you sign in with Ventureship SSO, we receive basic profile information from Ventureship (such as your name and email address) to create and secure your AutoProp account. Your Ventureship account is governed by Ventureship's own privacy terms.
5. Cookies and similar technologies
We use essential cookies to keep you signed in and secure, and may use analytics cookies to understand how the Services are used. You can control cookies through your browser settings; disabling essential cookies may prevent parts of the Services from working.
6. Data retention
We keep personal information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements. We then delete or anonymize it.
7. Security
We use administrative, technical and physical safeguards designed to protect your information. No system is completely secure, so we encourage you to protect your credentials and let us know immediately if you suspect any unauthorized access.
8. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. You may also have the right to lodge a complaint with your local data-protection authority. To exercise your rights, contact us.
9. International transfers
We may process information in countries other than where you live. When we do, we use appropriate safeguards required by applicable law to protect it.
10. Children
The Services are not intended for anyone under 18, and we do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy from time to time. We will post the updated version here and, for material changes, notify you through the Services or by email. Questions? Contact us.